1. Introduction

At B2B Loyalty Partner, we are committed to ensuring a fair and transparent experience for our members. This refund policy outlines the conditions under which a membership fee refund may be requested and processed.

2. Eligibility for Refund

• A refund is available only to members who have actively participated and made full efforts but have not earned any profit.
• The request for a refund must be made within the stipulated period mentioned in B2B Loyalty Partner’s policies.
• Members must provide proof of their participation and efforts to qualify for a refund.

3. Deduction on Refunds

• If a refund is approved, deductions will be applied for administrative and processing costs.
• The final refund amount will be determined by B2B Loyalty Partner based on the level of engagement and participation.

4. Refund Request Process

• Members must submit a refund request through the official B2B Loyalty Partner support portal or email.
• The request should include all necessary details such as membership ID, proof of participation, and reasons for the refund.
• B2B Loyalty Partner will review the request within 15-30 business days and notify the applicant of the decision.

5. Non-Refundable Cases

• Refunds will not be granted in cases where the member has not actively engaged in the platform.
• If a member has earned any profit or received bonuses, they will not be eligible for a refund.
• Any violation of B2B Loyalty Partner’s terms and conditions will result in disqualification from the refund policy.

6. Final Decision

• B2B Loyalty Partner reserves the right to make the final decision regarding refund requests.
• All refunds, once approved, will be processed within 30 business days.

7. Contact Information

For any queries regarding the refund policy, please contact our support team through the official B2B Loyalty Partner website or customer service email.